TERMS AND CONDITIONS

These are the terms and conditions that apply to the consulting programs, events and online portal offered by Angela Henderson Pty Ltd ACN 631 616 334 (referred to as ‘Angela’, ‘I’, ‘me’, or ‘my’). These terms and conditions are to be read together with our services agreement and any other formal written agreements between us. These documents together form our entire agreement.

These terms and conditions will become binding once you agree to proceed with a program, use a program or make any payment for a program.

1. EVENTS AND RETREATS

1.1 From time to time, I may offer live events either as part of a program, as an added bonus or available for purchase separately.

1.2 Travel, accommodation, catering and incidentals for events are not included in the event costs unless specified in the advertising for the event.

1.3 The time and location of an event will be notified to you when it becomes available, or as advertised.

1.4 Where circumstances beyond my control intervene
(like Covid restrictions):

a) You will not be entitled to receive a refund of your Deposit.

b) Where an event is offered as an added bonus, you will not be entitled to transfer your ticket or apply any event fee as a credit towards future event or coaching services because you will still receive the full value of your program even without the bonus.

c) At my sole discretion, I may postpone an event. You may transfer your ticket to someone else without cost, provided you let me know who the person attending is at least 7 days before the rescheduled event date.

d) At my sole discretion, I may change the delivery of an event to a different format, including wholly electronic format and you will be expected to attend via the new format.

1.5 Speaker Substitution
Our event details are accurate at the time of publication. However, we retain the right to alter or substitute any advertised speaker at our event at our discretion, owing to circumstances beyond our control or any other rationale. We will strive to notify attendees of any such modifications or substitutions before the event takes place.

In the event of event cancellation or speaker substitution, our liability is restricted to refunding the ticket price paid by attendees. We are not liable for any additional costs, losses, or damages incurred by attendees. Moreover, we disclaim responsibility for any indirect, incidental, or consequential damages resulting from event cancellation or speaker substitution.

1.6 Information & Guidance
Any information or advice provided during our event is of a general nature and does not constitute professional advice. We do not claim to be legal, medical or financial professionals, and therefore, we cannot be held liable for any reliance placed on the information presented during our events. Our events are not intended to substitute for obtaining personalised advice from qualified professionals tailored to your specific circumstances.

It is your responsibility to ascertain whether our events are suitable for your needs.

1.7 Consent to Record Participation (Media Release)
You acknowledge that our event may involve the recording of your participation, including photographs, audio, and video content, in which you may be prominently featured. By attending, you consent to Angela Henderson Consulting using your name, likeness, image, and/or voice without restriction and without compensation for an indefinite period. This includes our right to modify, publish, reproduce, or distribute these recordings at our discretion. Such recordings serve both the purpose of providing our events and enabling us to use them in our promotional materials to market our event and any associated services.

1.8 Sound of Being™️ Experience

I hereby consent to participate in the 90-Minute Sound of Being Journey™️ conducted by Angela Henderson, Grant Muir or both of us. I understand that this experience involves meditation, breathwork, and the use of various sound therapy techniques, including crystal bowls and other instruments. I acknowledge and understand the following:

a) Nature of the Experience: The Sound of Being Journey™️ is a holistic wellness experience designed to promote relaxation, stress reduction, and overall well-being through the use of sound and meditation techniques.

b) Voluntary Participation: My participation in this journey is voluntary, and I have the right to withdraw at any time without consequence.

c) Physical and Emotional Reactions: I understand that the Sound of Being Journey™️ may evoke physical and emotional reactions. I am responsible for communicating any discomfort or concerns to the facilitators during the session.

d) Safety Precautions: I acknowledge that the facilitators will not place any instruments on me or touch me during the session. I understand that my mat is my safe space and that I am in control of my own experience.

e) Confidentiality: I understand that all information shared during the Sound of Being Journey™️ session is confidential and will be kept private by the facilitators.

f) Assumption of Risk: I understand that there are inherent risks associated with participation in any wellness activity, including the Sound of Being Journey™️. I voluntarily assume all risks and waive any claims against the facilitators.

g) Medical Considerations: I certify that I am physically and mentally able to participate in the Sound of Being Journey™️. I agree to inform the facilitators of any medical conditions or concerns that may affect my participation.

h) All ticket sales are final. No refunds will be provided under any circumstances.

i) Consent to Record Participation (Media Release)

By purchasing your ticket to the Silent Retreat I agree that Sound of Being™️ Experience is part of the Silent Retreat and I acknowledge that I have read and understood the terms outlined in this consent form. I voluntarily agree to participate in the 90-Minute Sound of Being Journey™️ and release the facilitators from any liability arising from my participation.

2. YOUR RESPONSIBILITIES

2.1 You agree:

(a) that it is your responsibility to attend all scheduled activities at the silent retreat to ensure you obtain the maximum benefit of the retreat;

(b) that you are responsible for your own physical, mental and emotional wellbeing when attending the silent retreat. You understand that you can choose to leave the silent retreat at any time but that will not entitle you to a refund; and

(c) if you are currently under the care of a mental health professional, you must inform them of your decision to come to the silent retreat and check with them if in their opinion, you have the required capacity to participate fully in the silent retreat.

3. FEES AND PAYMENT

3.1 You agree to pay the fees in full and on time whether or not you use or access all components of the silent retreat.

3.2 If you sign up to my programs/events via online links, you will be required to make your first payment, whether in part or in full (depending on your payment option) as part of that process. If you are paying by instalments, the instalments after the first instalment will be due the same day of each successive month until paid in full.

3.3 Payment may be made via PayPal or credit or debit card, processed by Stripe.

3.4 If you are paying by monthly instalments and you are in arrears with your payments, your services and your access to the event may be suspended until all fees are paid up to date. This does not change the timeframe of this agreement. You will be liable to pay for the full amount of the program.

3.5 If any payment is dishonoured for any reason, you will be liable for dishonour fees. If money remains unpaid, you will also be liable for any costs and disbursements that I incur in pursuing the debt (including legal costs on a solicitor and own client basis) and debt collection costs to the extent permissible under relevant legislation.

4. REFUND POLICY

4.1 Events – Due to the costs involved in setting up and securing locations for live events and retreats:

(a) if the event format is changed, you will be expected to attend via the new format;

(b) no refunds will be given under any circumstances;

(c) you may transfer your ticket to someone else without cost, provided you let me know who the person attending is at least 7 days before the event date;

(d) if you are asked to leave the silent retreat due to not remaining in silence, using any mobile devices in front of other participants - you will be asked to leave and no refund will be given.

5. CONFIDENTIALITY

5.1 ‘Confidential information’ means information about the business practices and relationships of you or me which include this consulting relationship, and all information that is expressly or impliedly nominated as confidential, or that a reasonable person would consider to be confidential, however recorded, documented or verbal.

5.2 Where confidential information is disclosed to you during the program, it is done so for your personal or business benefit, and you agree not to disclose that confidential information to any other person or entity.

5.3 Some of the information you provide to me will be information that is clearly important and confidential to you or your business. I will only use that information to provide services to you and will not share it.

5.4 These obligations of confidence will cease to apply in relation to information that either party is required to disclose by any law, or which becomes part of the public domain other than as the result of a breach by the disclosing party of its obligations under this agreement.

6. INTELLECTUAL PROPERTY

6.1 All intellectual property rights in my programs or events remain my property.

6.2 When I do live events I record those events and may make replays available through the online portal, or use those recordings as part of other programs in any medium, worldwide. I make no representations that those recordings will be used or not used.

6.3 When participating in a live event you may be recorded on audio, video or by way of photograph. You agree that the recording may contain your “likeness”, which includes, but is not limited to, your voice and any of your actions, image, likeness, name, appearance and biographical material. You agree that my business will be the exclusive owner of any recording and I may use the recording for commercial purposes and may edit, publish, create derivative works from, reproduce, distribute or sell the recording or any part of it and in print, electronic, or other known or unknown format, as I see fit. You will not be paid and you release me from any expense, loss or liability arising out of the use of your likeness.

6.4 You are only allowed to use the program materials for your own personal use. You must not share, distribute or resell, in part or in full, those materials without my prior written permission. You are prohibited from using my materials to develop your own program or training for sale or giving away to others.

7. DISCLAIMER

7.1 My programs aim to provide a thought-provoking and creative process that inspires you to maximise personal, professional and business potential. I cannot do the work for you. You agree to take responsibility for your own circumstances and acknowledge that the benefit you receive from my programs will depend on your personal circumstances and the effort you put in.

7.2 You understand that it may take some participants a greater commitment of time and effort than others to implement suggested changes or ideas, and that varied results may arise based on the individual’s starting point, flexibility to change and emotional intelligence.

7.3 While I will use reasonable skills and care in delivering my programs, I cannot guarantee that your objectives will be met or that your results will be consistent or improve. Each person comes to me with different circumstances, skills and attitude, all of which can impact their outcomes.

7.4 You are responsible for your own decisions, choices, actions and results when implementing my coaching into all areas of your life. You agree that I will not be liable for any action or inaction, or for any direct or indirect result of any services that I have provided.

7.5 While every care is taken, I make no representations about the suitability, reliability, availability, timeliness, completeness and accuracy of anything provided in my online portal for any purpose. To the maximum extent permitted by applicable law, anything contained in my online portal is provided “as is” without warranty or condition of any kind.

7.6 Information provided in my online portal is for educational purposes only and we take no responsibility for any use made by you of the information supplied.

7.7 You understand that my programs are not to be used as a substitute for professional advice by legal, mental, medical, financial, business, spiritual or other qualified professionals. You must seek independent professional guidance for such matters. You agree that all decisions and actions in these areas are exclusively your responsibility.

7.8 You understand that my programs do not substitute for counselling or therapy, and do not prevent, diagnose, treat, or cure any mental disorder as defined by the DSM-V or ICD 10 or medical condition.

8. LIMITED LIABILITY AND INDEMNITY

8.1 To the extent permissible under relevant legislation, I will not be liable for any loss or damages including loss of profits, loss of opportunity or damages suffered by any person from following or applying any advice, coaching, ideas or content developed as part of my programs.

8.2 To the fullest extent permitted by law, and without limiting the application of the Australian Consumer Law, you agree that:

(a) my total aggregate liability for any claim(s) by you relating to any program I deliver to you is limited to the amount actually paid by you for that program;

(b) if there is any fault in a program, my liability will be limited (at my choice) to:

(i) the delivery of that program again; or

(ii) refunding part or all of the cost of that program.

8.3 You agree to indemnify me and hold me harmless against loss or damages suffered by you or any other person arising from your breach of these terms and conditions.

9. GENERAL

9.1 Relationship – I am delivering my programs to you as an independent contractor and nothing in these terms and conditions should be interpreted to suggest otherwise.

9.2 Assignment – The programs are personal to you and this agreement and cannot be assigned to any other person. Event attendance may be transferred subject to the terms and conditions of that event.

9.3 No Waiver – Any time or other indulgence granted by me will not in any way amount to a waiver of any of my rights or remedies under this agreement.

9.4 Governing Law – This agreement is governed by the laws of Queensland, Australia, and you agree to be subject to the jurisdiction of the courts of Queensland, Australia if there was a serious dispute between us.

9.5 Severability – If any of these terms and conditions are determined to be invalid or unenforceable, then the invalid or unenforceable provision will be severed, and the remainder of the terms and conditions will continue in effect.

9.6 Entire agreement – These program terms and conditions, together with our services agreement and any other formal written agreements between us, form the entire agreement between us. Anything else discussed beforehand or afterward is not part of our agreement or fees charged unless it was included or has been agreed to in writing.